What’s Causing Your Mine to Miss Targets, even with the Right People and Equipment?
A mining operation was consistently missing daily production targets despite sufficient equipment availability and trained personnel. Downtime was rising, shift handovers were inconsistent, and mid-shift task changes were creating confusion. On deeper assessment, it was clear there was no standardized process for shift planning, task assignment, or status tracking. Supervisors were relying on spreadsheets, whiteboards, and verbal communication. The result? Delayed starts, task overlaps, and reactive management throughout the day.
Solutions
Our MOS experts developed and implemented structured Shift Planning&Handover and Work Execution Processes. Each shift now follows a repeatable planning and communication framework that includes task prioritization, role-specific assignments, critical risk reviews, and real-time shift tracking. A pre-shift review, live during-shift updates, and a standardized handover template were introduced, aligning supervisors, operators, and planners with the same information.
The Minelogik Advantage
To deepen the impact and ensure consistency, the Minelogik system can take these new process and fully automate each step within the RACI to the designated owner. Each role can now access their shift plan through a digital dashboard. Tasks are assigned automatically, verified by the user, and escalated if incomplete. Handover notes, equipment status, and pending risks are tracked in real time, reducing uncertainty between crews and keeping leadership fully informed.
Expected Key Outcomes
Shift readiness improved by 45%. Tasks now begin on time, with full crew alignment.
Daily production target attainment increased by 17% within the first 60 days.
Supervisor confidence rose significantly, citing reduced confusion and improved communication.
Task accountability became transparent, with every step assigned and logged in the Minelogik platform.
Process sustainability was locked in, with automation removing reliance on memory or informal systems.